Contact Us
Paris Art Museum Tickets is an independent travel information website. Contact us about site content, corrections, suggestions, or website issues. For booking changes or payment help, contact the booking provider shown in your confirmation.
Last updated · October 2026
This website is not the official website of Orsay Museum. We do not operate the museum, control admission or tour operations, or manage provider cancellations and refunds.
How to reach us
Email our website team at info@parisartmuseumtickets.com. Please use this address for questions about this website, not for booking support.
What we can help with
- Out-of-date page details, broken links, or unclear information.
- Suggestions for guides, page content, or website accessibility issues.
- Questions about affiliate links, editorial content, or partnerships.
What we cannot do — and who can
We cannot change, cancel, or refund a booking. Use the manage-booking link in your confirmation email or contact the booking provider through its account, app, or support channel.
We cannot change ticket dates, reissue tickets, change names, confirm entry, or contact an operator for you. Your booking voucher and provider can help with those requests.
Already booked? Start here
Check your confirmation email, booking voucher, and the platform account or app used to book. Third-party bookings are governed by that provider’s terms, and we cannot access their booking records.
How this site makes money
Some outbound booking links may be affiliate links. If you make a purchase through one, this site may receive a commission, normally at no extra cost to you.
This does not make us the official seller, attraction operator, or booking provider.
Before you email
For a correction, include the page URL, section, and what seems wrong. A screenshot can help. For a website issue, include your device and browser.
What not to send us
Do not email passwords, full card numbers, security codes, or unnecessary identity documents. For booking or payment issues, use the provider’s official support channel.
How we handle corrections
We check reports of wrong prices, closed entrances, or out-of-date opening times against the official source. If a report is right, we correct the page.
A factual correction is useful even when it is not a complaint.